SERVICE POLICIES

Room to get it right.

Document review

Review every factual claim, resolve verification questions, and confirm the six factual checks before approval. The portal supports manual corrections during paid access. Pro plans include up to three AI revision rounds per application within the displayed monthly AI allowance. The $4.99 seven-day plan includes three AI requests in total for its seven days.

Scope of revisions

Revisions should address the same target role and the facts you provided. A different target job or substantially different background is a new application. Nothing should add unsupported accomplishments, metrics, or qualifications.

Refunds

For a duplicate charge, missing paid access, failed delivery, or a refund request, contact robertrichards45@gmail.com or submit a support request with the payment email and application reference. Do not send card numbers. Requests are reviewed against verified payment and delivery records; this page does not promise automatic refunds or limit rights provided by applicable law. Canceling renewal stops future renewals and does not automatically refund a completed payment. Final refund eligibility rules remain subject to operator review.

Subscription cancellation

Monthly and annual plans renew automatically at the displayed interval. Open “Manage billing / cancel renewal” in your account to stop renewal. Access normally continues until the paid-through date. Seven-day access is a one-time purchase and expires without renewal. Refunds, disputes, or fraud review can restrict access; contact support to resolve a billing hold.

Corrections and support

Use the portal’s support form for a failed generation, missing document, or correction request. Operational failures remain visible in the administrator dashboard. No guaranteed response or completion time is advertised.